- Delivery Information
We hand make all posters to order, so your piece will be sent within a maximum of 1 - 2 working days from the time of ordering.
UK Delivery - Delivery costs from £2.00 per order (and from £0.50 for each additional item) and wil be sent second class.
International Delivery - Delivery costs from £2.50 per order (and from £0.50 for each additional item) and all items will be sent through the Royal Mail. Delivery to non-European countries may result in import duties payable on receipt of goods. You will be liable for these duties. Please be aware that items may take up to 28 working days to reach some countries.All payments must be received and authorised before shipment.
- Return or Refund Policy
If you wish to return your item(s) please contact us within 7 working days of receiving your order to arrange a refund. They must be sent back in their original condition.
To arrange a return or repair please contact me through this site quoting your name and address, details of the product, the reason for return and whether you require a refund or repair. We will then advise on how to proceed with the return.
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot be held responsible for returns that are lost in transit.
If you are returning an item to us for a refund or an exchange, the cost of returning the item to us is your responsibility. Your original postage costs will not be refunded unless the item you received was sent in error or is faulty (providing we are notified of faults within 7 days of receipt).
All products to be returned must be carefully repackaged in their original packing and be in an unworn condition. We will not exchange goods that do not have their original packaging or show obvious signs of abuse. In this instance, the goods will be returned to the buyer at their own cost.In the interests of fraud prevention, your refund will be issued by the same method that you paid.
- Late and Lost Deliveries
If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to chase it up with the Royal Mail.
We cannot refund or replace lost items until 28 working days after the date of despatch - this is when the Royal Mail classes items as being lost.
International delivery - When items are sent to another country, your parcel is often handled by more than one postal service. Unfortunately that means delivery problems are more likely. When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to. Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks.Getrealpaid (Neil Robert Leonard) cannot be held responsible for goods that are lost or delayed in transit.